Chip Conley

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Chip Conley is founder and CEO of Joie de Vivre, California’s largest independent hotel company and America’s second largest boutique hotelier. Starting out with the then-seedy-now-renowned Phoenix Hotel at age 26 with no industry experience, Joie de Vivre now comprises over 40 unique and award-winning hotels, restaurants and spas across California, over 3,000 employees and annual revenues approaching $250 million. Also a best-selling author, Chip shares his unique prescription for success in PEAK: How Great Companies Get Their Mojo(Jossey-Bass, 2007). Based on Maslow’s iconic Hierarchy of Needs,PEAK illustrates how a business’s three key stakeholders – Employees, Customers and Investors – are motivated by peak experiences that address their higher, unspoken needs, and demonstrates how this is created at Joie de Vivre and other peak-performing organizations such as Apple, Whole Foods Market, Harley-Davidson, and Southwest Airlines. Chip is a popular speaker and has delivered keynote presentations and leadershp seminars to hundreds of audiences, from international conferences to companies like Google.